Privacy Policy
Carlow County Council, Carlow Town Council and Muinebheag Town Council, hereby referred to as Carlow Local Authorities, have created this privacy statement in order to demonstrate our firm commitment to your privacy. By browsing to any of the websites detailed below you will be accepting the practices described in this privacy notice : work in carlow.ie or www.carlow.ie or www.carlow.ie/ePlan or www.carlow.ie/eReg or library.carlow.ie.
This statement relates to our privacy practices in connection with the aforementioned websites. We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such. Some technical terms used in this statement are explained at the end of this page.
General Statement
Carlow Local Authorities fully respects your right to privacy, and we will not collect any personal information about you on this website without your clear permission. Any information which you volunteer to the Carlow Local Authorities website will be treated with the highest standard of security and confidentiality, strictly in accordance with the data protection acts, 1988 & 2003.
What Personal Information About Customers
Does Carlow County Council Gather ?
The information we learn from customers helps us personalise and continually improve your online experience at work in carlow.ie or www.carlow.ie or www.carlow.ie/ePlan or www.carlow.ie/eReg or library.carlow.ie. Here are the types of information we gather:
Information You Give Us
We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising our online services for you, improving our online services, and communicating with you.
Where a user voluntarily provides personal information, the data will be used for analysis, research or customer service purposes only. Any personal data provided by you to us will be held in accordance with the data protection principles set out in the Data Protection ( Amendment ) Act, 2003, the Data Protection Act, 1988, Electronic Commerce Act, 2000, and other relevant EU and Irish legislation.
If you register on our site you may be given an option to add
yourself to one of our mailing lists which will send you periodic details about
the selected service. We will always have a clear mechanism for you to remove
yourself from these mailing lists.
Carlow Local Authorities assures you that the identity of all who contact us through this website is kept confidential: we do not rent, sell, or exchange mailing lists, or otherwise disclose such information to third parties, except as may be required by law, or through voluntary cooperation with law enforcement authorities if we judge that such cooperation is necessary to combat fraud or other crime.
Automatic Information
For general web browsing no personal information is revealed to us, although certain statistical information is available to us from our website logs. For example, like many websites, we obtain certain types of information when your web browser ( a browser is a pieces of software that allow you to access the internet; examples include: internet explorer, netscape, opera, mozilla, etc. ) accesses work in carlow.ie or www.carlow.ie or www.carlow.ie/ePlan or www.carlow.ie/eReg or library.carlow.ie. or our other websites. See below for examples. Also to ensure the security of your online account information in our ePayments area, we use cookies to ensure that security is maintained by preventing the “hijacking” of your online identity ( see below for more on cookies ). The only information that is stored in that cookie is a key code which can be used by our server only during the current visit to verify your identity online. The cookie becomes unusable after either the user logs out or after 20 minutes of inactivity on our website.
Examples of information collected
- Internet Protocol (IP) address used to connect your computer to the
internet
- Login-if using our account services
- Email address-if you email any of our public email addresses
- Computer and connection information such as browser type and version
- Operating system, platform, referring url and pages visited
Carlow Local Authorities will make no attempt to identify individual visitors or to associate the technical details listed above with any individual, except in cases where criminal activity has taken place ( i.e. in response to a "hacking" incident ). It is the policy of Carlow Local Authorities never to disclose such technical information in respect of individual website visitors to a third party ( except for law-enforcement bodies and then only in response to illegal activity such as "hacking"; also our Internet Service Provider which records such data on our behalf and which is bound by confidentiality provisions in this regard ), unless obliged to disclose such information by a rule of law. The technical information will be used only by Carlow Local Authorities and only for statistical and other administrative purposes. You should note that technical details, which we cannot associate with any identifiable individual, do not constitute "personal data" for the purposes of the data protection acts, 1988 & 2003.
Cookies
Cookies are alphanumeric identifiers that we transfer to your
computer's hard drive through your web browser to enable our systems to
recognize your browser and to provide security while you access your online
payment account information.
The "Help" portion of the toolbar on most browsers will tell you how
to prevent your browser from accepting new cookies, how to have the browser
notify you when you receive a new cookie, or how to disable cookies altogether.
However, cookies allow you to take full advantage of some of work in carlow.ie's
account-based features, and we recommend that you leave them turned on.
Does WorkinCarlow.ie Share the
Information it Receives ?
Rarely. In cases where there is a statutory requirement to share
information with a government agency or other local authority or where your
information must be shared with another agency in order to answer a customer
query, then the minimum amount of information required will be shared in an
appropriate manner. Generally, information is shared with other agencies as an
aggregate rather than as a specific piece of data. For example, Carlow County
Council must make annual landfill returns which include the total tonnage
collected but would not include information on individual customers utilizing
our refuse collection services.
We may choose to release automatic information (see above) and other
information received to the website to companies and organizations for fraud
protection and credit risk reduction. Information of this type will only be
shared about users who have caused or attempted to cause damage to Laois.ie or
other council websites. This type of information would be shared only as a
result of "hacking" attacks, fraud or other illegal activities.
What Information Can I Access Online ?
Work in carlow.ie or www.carlow.ie or www.carlow.ie/ePlan or www.carlow.ie/eReg or library.carlow.ie.and the other council websites will make as much
public information available online as possible in order to improve the
transparency of our organization.
Links To Other Websites
In order to make more information easier to find for our users,
Work in carlow.ie or www.carlow.ie or www.carlow.ie/ePlan or www.carlow.ie/eReg or library.carlow.ie. and the other Council websites link to content owned and hosted
by other local authorities, government agencies, companies, organizations, etc.
We are not responsible for the content or privacy practices of other websites.
We link to other websites that provide information relevant to members of the
public living in Carlow and to websites whose content we think would be of
interest or assistance to those planning a visit to Carlow. Carlow Local Authorities
makes no promises or recommendations about the quality of services provided by
groups owning the websites we link to.
Glossary of Technical Terms Used
Web Browser: the piece of software you use to read
web pages. Examples are Microsoft Internet Explorer, Netscape Navigator and
Opera.
IP Address: the identifying details for your computer (or your
internet company's computer), expressed in "internet protocol" code (for
example 192.168.55.124). Every computer connected to the web has a unique IP
address, although the address may not be the same every time a connection is
made.
Cookies: See above.
Disclaimer
The information accessible through the Carlow Local Authorities Website has been compiled from many sources, some of which may not be controlled by the Carlow Local Authorities. While all reasonable care has been taken in the compilation and publication of the contents of this web site, Carlow Local Authorities makes no representations or warranties, whether expressed or implied, as to the accuracy or suitability of the information or materials contained in this resource.
Carlow Local Authorities shall not be liable, directly or indirectly, to the user or any other third party for any damage resulting from the use of the information contained or implied in the Carlow Local Authorities Website. Carlow Local Authorities does not assume legal or other liability for any inaccuracy, mistake, mis-statement or any other error of whatsoever nature contained herein. Carlow Local Authorities hereby formally disclaims liability in respect of such aforesaid matters.
The information contained within this site is of a condensed and general informational nature only and can change from time to time. It should not, by itself, be relied upon in determining legal rights or other decisions.
Visitors to the site are advised to verify, by direct and live contact with Carlow Local Authorities, any information on which they may wish to rely. Carlow Local Authorities has endeavoured to attribute copyright or other intellectual rights to the rightful owners where such course has been appropriate. Where any attribution has been missed or overlooked Carlow Local Authorities, on being informed, will correct this omission.
Carlow Local Authorities, its councillors, directors, employees, servants and agents, affiliates or other representatives and their respective parent and subsidiary companies, shall not be liable in respect of any claims, emergencies, demands, causes of action, damages, losses, expenses, including without limitation, reasonable legal fees and costs of proceedings arising out of or in connection with the use and/or dissemination of personal information relating to you in accordance with this privacy policy and your consents.
You should be aware that where you link to another website from the Carlow Local Authorities website or other Council websites, that Carlow Local Authorities has no control over that other website. Carlow Local Authorities has no responsibility for the privacy practices of other websites. By proceeding into the Carlow Local Authorities website you are accepting this disclaimer.
Amendments
Carlow Local Authorities reserves the right in its sole discretion to amend this privacy statement at any time, and you should regularly check this privacy statement for any amendments.
More Information / Contact
If you have any questions about this privacy statement, the practices of this or another Carlow Local Authorities website or your dealings with this or another Carlow Local Authorities website, you can contact: webteam@carlowcoco.ie